> ## Documentation Index
> Fetch the complete documentation index at: https://docs.erp.arukz.com/llms.txt
> Use this file to discover all available pages before exploring further.

# ARUKZ ERP frequently asked questions

> Short answers on what ARUKZ ERP is, GST, exports, the trial, pricing, batches, payroll, Tamil and Hindi, Tally, AI and how your data is kept apart.

ARUKZ ERP is cloud ERP for small and mid-size Indian manufacturers, with a 14-day free trial and plans from ₹5,999 a month plus GST. The questions below are the ones factory owners and accountants ask most often, each answered in a few lines with a link to the page that has the detail.

## The product

> [accordion] What is ARUKZ ERP?
>
> Cloud ERP software for small and mid-size Indian manufacturers. Sales, purchase, inventory, manufacturing, quality, GST invoicing, accounts and payroll run in one system, in a web browser, so a quotation, the material it needs, the order that makes it and the invoice that bills it are the same record seen from different desks. See [What ARUKZ ERP is](https://docs.erp.arukz.com/get-started/what-is-arukz-erp.md).

> [accordion] What do I need to install?
>
> Nothing. ARUKZ ERP runs in the browser on a desktop, tablet or phone. Barcode and QR labels can be scanned with a phone camera.

> [accordion] Does my company get its own address?
>
> Yes. Your team signs in at `erp.arukz.com/your-company/admin`, and that address always opens your company's data. See [Your company's address](https://docs.erp.arukz.com/admin/company-address.md).

> [accordion] Can my staff use it in Tamil or Hindi?
>
> Yes. Each person picks English, Tamil or Hindi from the language menu. Sign-in, menus, buttons and the dashboard change language; module screens and printed documents are still in English. See [Languages](https://docs.erp.arukz.com/admin/languages.md).

## GST and accounts

> [accordion] Is it GST-ready?
>
> Yes. Invoices are GST tax invoices with both GSTINs, the place of supply, HSN or SAC codes, and CGST and SGST or IGST chosen from the customer's State. You can download an e-invoice JSON file for a posted invoice and upload it on the IRP portal. ARUKZ ERP does not yet send invoices to the IRP directly or generate e-way bills. See [GST invoicing](https://docs.erp.arukz.com/gst/invoicing.md).

> [accordion] Can I bill exports without IGST under a LUT?
>
> Yes. Record your LUT with its ARN and validity, and an export invoice without IGST is refused unless a LUT covers its date. The invoice prints the export declaration, GSTR-1 table 6A gets the port code and shipping bill, and the export invoices page tracks FIRC or BRC realisation. Deadline alerts, IGST refund (RFD-01) workings and IEC or RoDTEP tracking are not built yet. See [Exports under LUT](https://docs.erp.arukz.com/gst/exports-lut.md).

> [accordion] Will it feel familiar to a Tally user?
>
> Yes. There is a Day Book, a Ledger with running balance and a Stock Summary, each with Excel export, and Tally-style keys: F4 contra, F6 receipt, F7 journal, F8 sales, F9 purchase and Alt+5 payment, Ctrl+A to save and Esc to go back. Press `?` to see them. See [Day Book, Ledger and Stock Summary](https://docs.erp.arukz.com/modules/day-book-ledger-stock-summary.md).

> [accordion] Can I bring my data from Tally?
>
> Yes: masters (groups, ledgers, customers, suppliers, stock items) and opening balances and stock, from a Tally XML export, with a group-by-group reconciliation. Past vouchers stay in Tally. See [Moving from Tally](https://docs.erp.arukz.com/get-started/moving-from-tally.md).

## Factory

> [accordion] Can I trace a batch of raw material to the customer?
>
> Yes. Raw material is received into a lot, the lot number goes on the label, and every manufacturing order records the lots it used. The lot traceability screen shows what was received, where it was used, what was delivered, what was rejected or scrapped and what is left. See [Lots and batch expiry](https://docs.erp.arukz.com/modules/lots-and-expiry.md).

> [accordion] Can I track batch expiry dates?
>
> Yes. Each lot can carry an expiry date, and the lot list filters lots that have expired or expire in the next 30 days. A delivery does not yet stop an expired lot from going out, so check the list before you dispatch.

> [accordion] Does payroll handle PF and ESI?
>
> Yes. Salary structures hold basic pay and allowances, and the payroll run works out the employee and employer shares of PF and ESI and produces a salary slip for each person. Filing the returns is still done on the EPFO and ESIC portals. See [Payroll](https://docs.erp.arukz.com/modules/payroll.md).

## Trial, plans and data

> [accordion] How long is the free trial? Do I need a card?
>
> The trial is 14 days. It starts with the core modules (sales, purchases, inventory, invoices, accounting and GST returns), and ARUKZ switches on any other module you need, such as manufacturing or payroll, at no extra cost. You sign up with a company name, an email address and a password. No card is asked for. See [Sign up and the free trial](https://docs.erp.arukz.com/get-started/sign-up-and-trial.md).

> [accordion] What does it cost?
>
> Plans start at ₹5,999 a month plus GST for up to 5 users. Every plan includes every module; plans differ in the number of users and the storage. Paying yearly costs ten months instead of twelve. See [Plans and pricing](https://docs.erp.arukz.com/billing/plans.md).

> [accordion] What happens if I stop paying?
>
> The workspace becomes read-only: people can still sign in, look, export and pay, but not change anything. See [Read-only mode](https://docs.erp.arukz.com/admin/read-only-mode.md).

> [accordion] Is my company's data separate from other customers'?
>
> Yes. Every record belongs to one company and the application only returns records of the company you are signed in to. This is checked by automated tests on every release, and the database is backed up every night. See [Security and data](https://docs.erp.arukz.com/security.md).

> [accordion] Can I take all my data out?
>
> Yes. A company admin can download all of the company's data in one file. See [Export all your data](https://docs.erp.arukz.com/admin/export-data.md).

## AI and developers

> [accordion] Can I ask questions in plain words, or use ChatGPT or Claude?
>
> With the AI module on, an **Ask AI** button in the top bar answers questions on sales, dues, low stock and job work. Claude, ChatGPT and other AI apps can also connect to the MCP server with your API token and read sales, receivables, payables, low stock and job work outstanding, only for modules you have on and screens your role can open. AI only reads; it cannot post or change anything. See [Ask AI](https://docs.erp.arukz.com/ai/ask-ai.md) and [Connect Claude or ChatGPT](https://docs.erp.arukz.com/ai/mcp.md).

> [accordion] Is there an API?
>
> Yes. A REST API covers accounts, invoices and bills, inventory, partners, products, projects, purchases and sales, with a bearer token. See the [API reference](https://docs.erp.arukz.com/api-reference/introduction.md).

> [accordion] Can I host it myself?
>
> ARUKZ ERP is offered as a hosted service. It is built on the open-source AureusERP, and the developer pages describe how the application runs in Docker. See [Self-hosting with Docker](https://docs.erp.arukz.com/developers/self-hosting-docker.md).


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