> ## Documentation Index
> Fetch the complete documentation index at: https://docs.erp.arukz.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Quality: inspections, NCRs and CAPA

> Catch the defect, tie it to its lot, stop it coming back.

Incoming, in-process and final inspections, rejections linked to the order and the lot, corrective actions (CAPA) and gauge calibration.

**Who uses it:** Quality engineers, production, and anyone who faces a customer audit.

## What ARUKZ ERP does

* Inspections
* Rejections by lot
* CAPA reports
* Gauge calibration

## Indian rules it follows

| Topic | Rule |
| - | - |
| BIS Quality Control Orders | Many products (for example steel, toys and electrical goods) can be sold only with the BIS mark. |
| Product liability | Consumer Protection Act, 2019: the maker answers for harm caused by a defective product. |
| Customer standards | Quality standards your customers ask for are contracts, not law, but they expect inspection and calibration records. |

## What you gain

* Fewer customer complaints and returns.
* The cost of rejections in rupees, every month.
* Records ready when a customer audits you.
* Root causes fixed, not the same defect again.

## Numbers to watch

Rejection rate (PPM), Cost of rejections, Open CAPAs past due, Gauges overdue for calibration.

> [card] [Module guide](https://erp.arukz.com/erp-guide/quality)
>
> The full guide to this module on erp.arukz.com.

> [card] [Is it switched on?](https://docs.erp.arukz.com/admin/modules.md)
>
> New workspaces start with the core modules; ARUKZ staff switch on the rest at no cost.


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