> ## Documentation Index
> Fetch the complete documentation index at: https://docs.erp.arukz.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Read-only mode when a trial or subscription lapses

> When a trial or subscription ends, the workspace turns read-only: you can look, export and pay, but not change records. Suspended workspaces are locked.

When your free trial ends or a paid period runs out, your workspace turns **read-only**, not locked: everyone can still sign in, open every record, run reports, export all the data and pay, but nobody can create, change or delete anything until a new invoice is paid. A banner at the top of every screen says so. Paying the invoice reopens the workspace for writing at once.

## What each state allows

| State | Sign in and read | Export data | Pay from Subscription | Create or change records | API and MCP |
| - | - | - | - | - | - |
| Trial running, or subscription paid | Yes | Yes | Yes | Yes | Yes |
| Trial ended, or subscription expired | Yes | Yes | Yes | No | Reads (`GET`) only; everything else gets `402` |
| Cancelled, first 90 days | Yes | Yes | Ask ARUKZ support | No | Reads (`GET`) only |
| Cancelled, after 90 days | No | No | No | No | No (`402`) |
| Suspended by ARUKZ | No | No | No | No | No (`402`) |

> [!NOTE]
>
> The MCP server answers over `POST`, so AI apps connected by [MCP](https://docs.erp.arukz.com/ai/mcp.md) get `402` while the workspace is read-only, even though they only read.

## Reopen the workspace

**1. Open Settings → Subscription**

An admin can reach it while the workspace is read-only.

**2. Get the invoice to pay**

Choose a plan and monthly or yearly billing if you are coming off the trial, or use the open renewal invoice.

**3. Pay**

Pay online if **Pay now** is shown, or by UPI or bank transfer with the invoice number in the payment note. See [Payment and renewal](https://docs.erp.arukz.com/billing/payment-and-renewal.md).

**4. Carry on working**

The workspace is writable again as soon as the payment is recorded.

## Locked workspaces

A cancelled workspace stays readable for 90 days so you can export it; to reopen it, contact ARUKZ support. A **suspended** workspace, or one cancelled more than 90 days ago, shows a "workspace locked" page to everyone in the company, with the reason. Only ARUKZ staff can reopen it, so contact support. A workspace is never deleted by ARUKZ ERP, only cancelled.

> [card] [Export all data](https://docs.erp.arukz.com/admin/export-data.md)
>
> Take a full copy of your data, also while read-only.

> [card] [Plans](https://docs.erp.arukz.com/billing/plans.md)
>
> What each plan costs.


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.